RETURN & EXCHANGE POLICY
**No Refund or Exchange Policy for Extensions and Wigs**
Thank you for choosing Rx Cranial Solutions for your hair extension and wig needs. To ensure a transparent and fair shopping experience, please be advised of our No Refund or Exchange Policy for extensions and wigs. By making a purchase with us, you acknowledge and agree to the following terms and conditions:
- **Quality Assurance:** All our extensions and wigs undergo rigorous quality control measures to ensure that they meet our standards before being shipped to our customers.
- **Hygiene Concerns:** Due to the personal nature of hair products, we cannot accept returns or exchanges for extensions and wigs. This policy is in place to safeguard the health and hygiene of our customers.
- **Color Discrepancies:** We make every effort to accurately display the colors of our products on our website. However, variations in screen settings and lighting conditions may result in slight color discrepancies. We do not accept returns or exchanges based on color differences.
- **Measurement Accuracy:** It is the responsibility of the customer to ensure accurate measurements before purchasing extensions or wigs. We do not accept returns or exchanges due to incorrect size or fit.
- **Custom Orders:** Products that are customized or altered according to customer specifications, such as customized colors or lengths, are non-refundable and non-exchangeable.
- **Damaged or Defective Items:** In the unlikely event that you receive a damaged or defective item, please contact our customer service within 7 days of receiving your order. We will work with you to address the issue, which may include a replacement or refund at our discretion.
- **Cancellation Policy:** Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.
- **Shipping Costs:** Shipping costs, including return shipping costs, are non-refundable.
By completing your purchase, you agree to abide by the terms of this No Refund or Exchange Policy. If you have any questions or concerns, please contact our customer service team before making your purchase.
Rx Cranial Solutions
contact@rxcranialsolutions.com
June 6, 2023